Software updates
We review the platform and its components, check licenses and compatibility, and agree on an update process. Backup readiness is part of that discussion.
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Website maintenance.
Change the opening hours. Replace an old photo. Update a plugin without breaking the contact form. We handle the routine work that keeps your website useful after launch.
Let’s talk about your websiteThe work.
Content changes
Hours, prices, staff profiles, service descriptions, and other routine edits can fit within an agreed allowance. New pages and features are scoped separately.
Fault finding
If a form stops sending or a page looks wrong, we investigate the cause and the repair. You get an explanation of the work before anything outside your plan starts.
Website recovery
A broken or neglected site may need repair before routine maintenance can begin. We assess the condition, available access, and backups, then quote the recovery work.
Getting started.
Send the website address and the issues you want handled. If you know who manages hosting and backups, include that too. We can review the rest with you.
- 01
Review the site
Check the platform, access, licenses, backups, and any outstanding problems.
- 02
Set the care plan
Agree on tasks, editing allowance, support hours, and response targets.
- 03
Handle the requests
Complete the agreed work and quote larger changes separately.
Scope & exclusions.
Maintenance is a defined set of tasks, not unlimited development. Major redesigns, new features, unsupported software, premium licenses, and work beyond the included allowance need a separate quote. Security checks help reduce risk but cannot guarantee that a site will never be compromised.
Questions.
Can you maintain our current website?
We review it first to check whether the platform and code can be supported. Any initial cleanup is quoted before a care plan begins.
How many changes can we request?
The plan defines the editing allowance and the kinds of requests it covers. Work beyond that allowance is quoted before we start it.
The website is broken now. Can you help?
We can assess a repair as project work. The options depend on what failed, the access available, and whether there are usable backups.
What needs fixing?
Send us the site and your list. It does not need to be written in technical terms.