FREQUENTLY ASKED QUESTIONS
Before you ask.
The details depend on your website and the proposed work. These answers cover the questions that help define a project or a care plan.
Existing websites
and new builds.
Can you help with my existing website?
Yes. We review the platform, content, hosting and condition of the site first. That helps us recommend a repair, ongoing maintenance, a migration or a rebuild. You can start with a website review.
Does a redesign mean replacing everything?
Not always. Useful content, working integrations and a supportable platform may be worth keeping. We look at those before recommending a new build.
How much does a website cost?
The quote depends on the pages, features, content work and integrations. We provide a scope and price before the project starts. There is no single price that fits every website.
How long will a website project take?
Your proposal includes a schedule based on the agreed work. Content readiness, access to existing accounts and review time can affect that schedule.
Can you add booking, payment or other business tools?
Integrations can be included in a development project. We review platform compatibility, account requirements and third-party costs before committing to a tool.
Hosting
and ongoing care.
Can you host a website someone else built?
We can assess it. The platform, licensing, code and available access determine whether we can support it and what a move would involve. See managed hosting.
Will moving my website affect business email?
A website move should account for email DNS records. We review those records as part of migration planning and keep mailbox services separate from the website hosting changes.
What is included in monthly maintenance?
The plan defines the software updates, checks, backups, included content work and support response targets. New features, major redesigns and work beyond the allowance are quoted separately. Read about website maintenance.
Are content changes unlimited?
No. Your care plan sets an editing allowance and defines which kinds of changes it covers. Larger additions and requests beyond that allowance are agreed before work starts.
My website is already broken. Can you help?
We can assess repair or recovery as project work. The options depend on the fault, available access and usable backups. Start by sending the website address and describing the problem.
Search
and working together.
Can you guarantee a top Google ranking?
No. Search engines control their results. Our SEO work can address technical issues, content and local visibility, with agreed measures for reviewing progress.
Do I need to buy every service?
No. You can engage us for a website project, hosting, maintenance or SEO. We confirm any technical dependencies and define the scope around the work you need.
What should I include in the first inquiry?
Your website address, what your business does and what needs to change. If you do not have a site yet, describe the services and actions the new site needs to support. Do not send passwords through the form.
How is Web Care connected to BayFront Cloud?
BayFront Web Care is a service of BayFront Cloud LLC focused on websites. Visit BayFront Cloud for information about the wider business, or read about Web Care.
Have a different question?
Send it with your website address and the service you are interested in.